Department: Credit Control

Reports to: Credit Control Manager

Location: Salford, Manchester, Hybrid

The Opportunity

We are seeking a highly motivated individual to join our Finance team, with a focus on credit control for both business-to-business (B2B) and business-to-consumer (B2C) environments. This role is fundamental in managing client accounts, ensuring timely payments, and maintaining excellent relationships through effective negotiation skills.

Key Responsibilities of the Credit Control Role

• Manage and monitor the credit control process, ensuring timely collection of payments from B2B and B2C clients.
• Lead negotiations and resolve payment discrepancies with clients while maintaining strong professional relationships.
• Analyse and assess the creditworthiness of new and existing customers to minimise financial risk.
• Collaborate with internal departments to address invoice issues and improve the billing process.
• Prepare regular credit control reports and maintain accurate records of all communications.
• Assist in the development and implementation of credit control policies and procedures.

Essential Skills for Credit Control Success

• Proven experience in credit control within commercial sectors, with a strong focus on both B2B and B2C transactions.
• Excellent negotiation skills paired with exceptional communication abilities.
• Strong analytical skills with the ability to interpret financial data and prepare detailed reports.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Ability to work independently and manage multiple client accounts effectively.
• Highly organised with attention to detail and problem-solving capabilities.

Your Development and Benefits in Credit Control

Joining our team means becoming a part of a supportive environment centred on growth and collaboration. We offer a comprehensive benefits package that includes:

• A competitive salary aligned with your experience and expertise.
• 25 days of paid annual leave plus bank holidays, with options for additional holiday purchase.
• Extra day off for your birthday celebration.
• Annual discretionary bonuses and car allowance post-probation.
• Company pension scheme and health cash plan access via Westfield Health.
• Professional growth opportunities and sponsored memberships relevant to your role.
• Engaging team activities and events throughout the year.

Our Core Values

Our operations are motivated by our foundational values: Safety, Customer, Promise, Accountability, Reliability, Respect, Flexibility.

Equal Opportunities in Our Finance Team

We are dedicated to fostering a diverse and inclusive work environment. Applications are welcomed from individuals of all backgrounds, without discrimination based on age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. Please let us know if you require accommodation during the recruitment process.