Department: Operations

Reports to: UK Electric Operations Manager

Salary: up to £56K DOE

Location: Remote with travel to sites in the North of England

The Opportunity

We’re looking for an Operations Manager to oversee the safe, compliant and efficient running of Leep Utilities’ assets. This role is responsible for managing on-site contractors and ensuring all operational activity meets required standards.

You will set up, monitor and review contracts, ensuring guaranteed service levels and key performance indicators are achieved. The role also includes reporting performance and issues to Director level and ensuring operational practices support the needs of the business.

Key Responsibilities

General

• Take reasonable care for your own health and safety and that of others affected by your actions or omissions.

• Embody and promote Leep Utilities' core values in all decisions and behaviours, adhering to all company policies and procedures.

• Identify and implement process improvements as required.

Role Specific

• Deliver activities in line with the department’s ToA and RACI matrix.

• Use current templates, ensure accurate documentation, and store records correctly.

• Understand and implement regulatory and contractual obligations across the portfolio.

• Support the UK Electric Operations Manager with site operations and maintenance.

• Manage day today operation of High and Low Voltage networks.

• Oversee financial processes, including purchase orders, invoicing, and budget management.

• Review and tender operational contracts as required.

• Ensure contractor management processes are effective and followed.

• Maintain asset and operational compliance with all relevant legislation.

• Work with delivery teams to ensure new assets are handed over with complete and adoptable records.

• Ensure adequate site inspections and contractor performance checks.

• Maintain high standards of H&S, quality, and environmental compliance for subcontracted services.

• Participate in the electrical or Control Engineer on call rota.

About You

• Strong knowledge of the utilities sector and its regulatory framework.

• Experience in operating and maintaining electrical networks.

• Proven ability to manage utility contractors with a focus on quality, safety, and compliance.

• Deep understanding of HV/LV network operations, maintenance, and asset management.

• Solid grasp of H&S systems and audit processes.

• Familiar with electricity sector regulatory standards and compliance requirements.

• Proficient with operational IT systems, reporting tools, and documentation.

• Adaptable, proactive, and committed to continuous learning.

• Effective communicator with strong relationship‑building skills.

• Knowledge of Quality Management Systems and related audits.

• Demonstrated leadership of teams, contractors, and operational staff.

• Ability to work under pressure and meet tight deadlines.
  

Your Development and Benefits

At Leep, we believe in stable growth and putting our people first. Our 5-year strategic growth plan gives us stability today and prepares us for the future, while nurturing a strong collaborative and supportive culture.

Our Benefits include:

• Salary which aligns to your experience and skillset

• 25 days paid holiday + bank holidays

• An additional day off to celebrate your birthday

• Annual discretionary bonus

• Car allowance

• Company pension plan

• Health Cash plan through Westfield Health

• Option to purchase additional holiday days through our Holiday Buying Scheme

• Engagement committee with events throughout the year, including Summer Party and individual team socials

• Paid professional memberships relevant to your role and access to professional development opportunities

Our Values

At the forefront of everything we do:

Safety, Customer Promise, Accountability, Reliability, Respect, Flexibility

Equal Opportunities

Leep Utilities is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment. We do not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you require any appropriate accommodations during the application or interview process, please let us know.